Warranties

Welcome to the Warranties Policy page of Marie Boost. We are committed to providing our customers with high-quality products and services that meet your expectations. This Warranties Policy outlines the scope, terms, and conditions of warranties associated with our products to ensure transparency and clarity. Please read this document carefully. If you have any questions or require further assistance, do not hesitate to contact us through the provided contact details.


1. Scope of Warranties

Marie Boost offers warranties on selected products to guarantee their quality, functionality, and compliance with applicable standards. These warranties are intended to cover manufacturing defects, material flaws, and other issues that may arise during the warranty period. Products that are covered under warranty are identified explicitly in their product descriptions or packaging.

Please note that warranties do not cover damages resulting from misuse, abuse, neglect, unauthorized repairs, accidents, or natural wear and tear. For clarity, each product’s warranty terms are detailed individually, and any specific warranty period or conditions are specified at the time of purchase or within the product documentation.

2. Warranty Duration

The warranty period begins from the date of purchase and varies depending on the product type and category. Typical warranty durations may range from 30 days to 12 months, as specified at the time of purchase. For products without an explicit warranty period, a standard warranty period of 90 days applies unless otherwise stated.

It is your responsibility to retain proof of purchase, such as a receipt or invoice, to validate warranty claims within the specified period.

3. Warranty Coverage

Our warranties cover:

  • Manufacturing defects in materials or workmanship.
  • Defects that arise under normal use in accordance with product instructions.
  • Issues that prevent the product from functioning as intended.

Warranties do not cover:

  • Damage caused by misuse, improper handling, or accidents.
  • Damage resulting from unauthorized repair or alteration.
  • Natural wear and tear, including cosmetic damages.
  • Damage caused by exposure to extreme conditions, such as water, heat, or chemicals outside recommended parameters.
  • Loss or theft of the product.

4. Warranty Claims Process

To initiate a warranty claim, customers must:

  1. Contact our Customer Support team via email or phone, providing detailed information about the issue, proof of purchase, and photographic evidence if applicable.
  2. Follow the instructions provided by our support team, which may include returning the defective product to us for inspection.
  3. Once the product is received and inspected, we will determine whether the issue is covered under warranty.

If the claim is approved, we may offer the following remedies based on the nature of the defect:

  • Replacement of the defective product.
  • Repair of the product at no cost.
  • Refund or store credit, if applicable and appropriate.

Please note that shipping costs for returning defective products may be covered by Marie Boost, depending on the circumstances and location.

5. Exclusions and Limitations

Our warranties are limited and do not apply in certain circumstances, including:

  • Damage resulting from misuse, neglect, or improper handling.
  • Unauthorized repairs, modifications, or alterations.
  • Damage caused by external factors such as accidents, fire, water, or natural disasters.
  • Cosmetic damages such as scratches, dents, or discoloration that do not affect functionality.
  • Products that have been tampered with or whose serial numbers have been removed or altered.

In cases where the defect is determined to be outside the scope of warranty, we reserve the right to decline the warranty claim or charge for repair or replacement services.

6. Warranty Disclaimer

Except as expressly provided in this policy, Marie Boost disclaims all warranties, whether express or implied, regarding the products and services, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the products will be free of defects or that they will meet your specific requirements.

7. Limitation of Liability

To the maximum extent permitted by law, Marie Boost shall not be liable for any incidental, consequential, special, or punitive damages arising from or related to the use or inability to use our products, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the purchase price paid for the product in question.

8. Modification of Warranties

Marie Boost reserves the right to modify, update, or discontinue warranties at any time without prior notice. Any changes will be effective immediately upon posting on this page. It is your responsibility to review this policy periodically to stay informed of any updates.

9. Customer Responsibilities

Customers are responsible for:

  • Carefully reading and following product instructions.
  • Properly maintaining and caring for the products.
  • Reporting issues promptly within the warranty period.
  • Providing accurate information and documentation during warranty claims.

10. Contacting Customer Support

For warranty claims or questions regarding product warranties, please contact our Customer Support team:

Email: support@marieboost.store
Phone: +1 346 634 1225

Please have your proof of purchase, product details, and photographs ready to facilitate a smooth claims process.


11. Final Notes

This Warranties Policy is designed to clarify the scope and limitations of our warranty coverage. It does not affect your statutory rights under applicable laws. If any provision of this policy is found to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.

Thank you for choosing Marie Boost. We value your trust and strive to provide products that meet your expectations and standards. Your satisfaction is our priority.

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