At Marie Boost, we are dedicated to ensuring that your shopping experience is smooth, efficient, and satisfactory from the moment you place your order to the moment it arrives at your doorstep. This Shipping and Delivery Policy outlines all the essential information regarding our shipping procedures, delivery times, associated costs, and other important details to help you understand how we manage the transportation of your orders. Please read this policy carefully, and do not hesitate to contact our customer support team if you have any questions or require further assistance.

1. Order Processing Time

After you place an order with Marie Boost, our team works diligently to process your purchase promptly. Typically, order processing takes between 1 to 3 business days from the date of order confirmation. During peak seasons or promotional periods, processing times may extend slightly due to increased demand. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

2. Shipping Methods and Carriers

We partner with reputable courier and shipping providers to ensure your orders are delivered safely and efficiently. Depending on your location, the shipping method will vary and may include:

• Standard Shipping: Usually takes between 5 to 10 business days for domestic orders and 10 to 20 business days for international shipments.
• Expedited Shipping: Available for faster delivery, typically within 3 to 5 business days domestically and 7 to 10 days internationally.
• Express Shipping: For urgent deliveries, with delivery times within 1 to 3 business days domestically and 3 to 7 days internationally.

The specific carrier (such as USPS, FedEx, DHL, or UPS) will be selected based on your location and the shipping option chosen at checkout.

3. Shipping Costs

Shipping fees are calculated based on the destination, weight, and dimensions of your order, as well as the selected shipping method. We strive to offer transparent and competitive shipping rates. For orders over a certain amount (e.g., $50), we may offer free standard shipping within specific regions or countries, which will be clearly indicated during the checkout process.

4. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to monitor your shipment’s progress. You can use this tracking information to see the estimated delivery date, current location, and status of your package. We recommend checking the tracking details regularly for updates.

5. Delivery Areas

Marie Boost ships to a wide range of domestic and international locations. However, some remote or restricted regions may not be eligible for delivery. If your address falls into such a category, our customer support team will notify you promptly. Please ensure that your shipping address is accurate and complete to avoid delays or delivery failures.

6. Delivery Timeframes

While we do our best to meet estimated delivery times, various factors such as customs processing, weather conditions, holidays, and carrier delays can impact delivery schedules. We appreciate your patience and understanding in such instances.

• Domestic Orders: Typically delivered within 5 to 10 business days.
• International Orders: Usually arrive within 10 to 20 business days, though some countries may experience longer delays due to customs procedures.
• Remote or Rural Areas: Delivery may take additional days depending on location.

7. Customs, Duties, and Taxes

For international shipments, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees paid to Marie Boost. We recommend checking your local customs policies beforehand to understand potential additional costs.

8. Failed or Unsuccessful Delivery

If a delivery attempt is unsuccessful because the recipient was unavailable or the address was incomplete or incorrect, the courier may attempt redelivery or hold the package at a local facility. If the package is returned to us due to failed delivery attempts or incorrect address, you may be responsible for additional shipping charges to resend the order.

9. Re-routing or Changing Delivery Address

Please ensure that your shipping information is accurate at checkout. If you need to change your delivery address after placing an order, contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped. However, once the order is in transit, we cannot guarantee changes to the delivery address.

10. Lost or Damaged Packages

• Lost Packages: If your tracking information indicates that your package has been lost, contact us immediately. We will work with the courier to locate the shipment or arrange a replacement or refund if the package cannot be recovered.
• Damaged or Missing Items: If your package arrives damaged or items are missing, please notify us within 48 hours of receipt. Provide photos of the damage or missing items to expedite the resolution process. We may request additional details to process your claim.

11. International Shipping Considerations

International orders may be subject to customs inspections, delays, or restrictions beyond our control. We are not responsible for delays caused by customs or import regulations. Please be aware that international shipments may occasionally experience longer transit times, and additional fees may apply upon arrival.

12. Shipping Policy Updates

Marie Boost reserves the right to modify or update this Shipping and Delivery Policy at any time to reflect changes in shipping procedures, carrier partnerships, or applicable laws. Any updates will be posted on this page with an updated effective date. We recommend reviewing this policy periodically to stay informed.

13. Contact Us

If you have any questions about our shipping and delivery procedures, or if you need assistance with your order, our customer support team is here to help:

Email: support@marieboost.store
Phone: +1 346 634 1225

We appreciate your trust in Marie Boost and are committed to delivering your orders promptly, safely, and securely. Thank you for shopping with us!